PRIVACY POLICY

Last updated: 2025-12-22

A legal disclaimer

Earthy Elixirs (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from our website (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information necessary to operate our online store and fulfill customer orders. This may include:

a. Personal Information You Provide

Name
Email address
Billing and shipping address
Phone number (if provided)
Payment information (processed securely by third-party payment providers)
Order history and customer service communications

b. Automatically Collected Information

IP address
Browser type and device information
Pages visited and interactions with the Site
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you about purchases, shipping, and customer service inquiries
Improve and optimize our website and customer experience
Detect and prevent fraud or unauthorized activity
Comply with legal and regulatory obligations
Send marketing communications (only if you have consented and may opt out at any time)

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

Enable essential website functionality
Remember preferences
Analyze website traffic and performance
Support marketing and advertising efforts

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

4. Third-Party Service Providers

We share personal information with trusted third-party service providers only as necessary to operate our business, including:

Website platform: Wix
Payment processors: Credit/Debit card providers, PayPal, Apple Pay, Google Pay
Shipping and fulfillment partners: Suppliers and logistics providers (dropshipping partners)
Analytics and marketing services

These third parties are authorized to use your information only to perform services on our behalf and are required to protect your information.

5. Payment Information

All payment transactions are processed securely by third-party payment processors. Earthy Elixirs does not store or have direct access to your full payment card details.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Maintain records for legal, accounting, or regulatory purposes

When information is no longer required, it is securely deleted or anonymized.

7. International Data Transfers

As we operate globally and use third-party service providers, your personal information may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Your Rights (Canada & United States)

a. Canada (PIPEDA)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Access your personal information
Request correction of inaccurate or incomplete data
Withdraw consent (subject to legal or contractual restrictions)

b. United States (CCPA / CPRA)

If you are a U.S. resident, including California residents, you have the right to:

Know what personal information we collect and how it is used
Request access to or deletion of your personal information
Opt out of the sale or sharing of personal information (we do not sell personal data)
Not be discriminated against for exercising your privacy rights

Requests can be made by contacting us using the information below.

9. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, you may contact us at:

Earthy Elixirs
📧 Email: info@earthyelixirs.com